If you are not completely satisfied with your purchase from Naazoo.co.uk, we are happy to offer all our customers REFUNDS (excluding original postage paid) or EXCHANGES for items returned within 365 days of receipt. Yes that's right, 365 days. We are also happy to send out an exchange of your choice at NO EXTRA COST..
Please note that all products must be returned unused, in its original packaging with the invoice (photocopy is fine). We suggest you use a traceable method of shipping as we cannot be held responsible for any lost items.
Please note if you find your item to be either faulty or sent in error, we are happy to issue Freepost return label upon request via email. Please do not send the product back using another method we will not be able to issue any refunds for return postage costs.
To help process your request as quickly and efficiently as possible we include a Returns section on the invoice. Our Returns address can be found at the top of the invoice. Returns and refunds are usually processed within 24 to 48 hrs of receipt of goods.